Access to and use of the Knoxx Foods website is subject to the following terms and conditions.
Allowed to browse and reproduce
This website is owned by Knoxx Business Group Pty Ltd referred to as ‘company’ hereafter. You are allowed to browse this site and to reproduce extracts by the way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted.
Availability of products
The company does not supply any products or services to consumers directly. Reference to any product or service on the site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries or that the name, description or specification of the product or service will be the same as that included on the site. Specific advice concerning the availability and suitability of any particular product or service should be sought from the local company officials or distributor concerned.
Content
All the information on this site has been included in good faith and for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards to its accuracy or completeness. The company officers, employees or agents shall not be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.
All comments, suggestions, graphics, ideas (including product and advertising ideas) and other information or materials you submit to the company through this web site will become and remain the exclusive property of the company including any future rights associated with such submissions even if these terms and conditions are later modified or terminated. This also means the company has no obligation to keep your submissions confidential.
We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.
Linked notices
At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that the company is necessarily associated with any of these other sites or their owners.
The company takes the privacy seriously. The following five principles underpin our approach to respecting your privacy:
We value the trust you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
You are entitled to transparency in about how we use your personal information. We shall always be clear with you about what information we collect, what we do with it, with whom we share it and whom you should contact if you have any concerns.
If you have any concerns about how we use your personal information, we will work with you to promptly resolve those concerns.
We will take all reasonable steps to protect your information from misuse and keep it secure.
We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.
Your Consent
The company will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. By using the company site you are consenting to the company collecting, using and disclosing your personal information in accordance with this Privacy Policy.
We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this privacy policy. You are not obliged to provide such consent. However, if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy.
What information do we collect?
In this Privacy Policy, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, preferences and information about your lifestyle or preferences such as your hobbies and interests. We may collect personal information about you from different sources, including Information you give us directly.
We may collect information from you directly when you provide us with personal information, e.g. when you register for prize draws or competitions, sign up to receive information, use applications, buy a product or service from us, fill out a survey, or make a comment or enquiry. The types of information we may collect from you directly include your:
Name
Address
email address
Telephone number
User-generated content, posts and other content you submit to the company sites
any other personal information you voluntarily provide to us
We use cookies and other tools (such as web analytic tools and pixel tags) to automatically collect information about you when you use the company site, subject to the terms of this privacy policy and applicable data protection laws and regulations. The types of information we may collect automatically include:
information about the type of browser you use
details of the web pages you have viewed
your IP address
the hyperlinks you have clicked
your user name, profile picture, gender, networks and any other information you choose to share when using Third Party Sites (such as when you use the “Like” functionality on Facebook or the +1 functionality on Google+)
the websites you visited before arriving at the company site
Most internet browsers are initially set up to accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you disable the cookies this may impact your experience on the company sites.
We may receive personal information about you from other sources if you have given permission for that information to be shared. This may include information from commercially available sources, such as public databases and data aggregators, and information from third parties. The types of personal information that we may collect from such sources include your:
Name
Street address
Age
Your shopping habits
Preferences and information about your lifestyle such as your hobbies and interests
Publicly available information such as user-generated content, blogs and postings, as permitted by law
How do we use your personal information?
We may use your personal information to:
improve our products and your experience on the company sites.
evaluate the use of the company sites, products and services.
analyse the effectiveness of our advertisements, competitions and promotions.
personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to it.
make the company sites easier to use and to better tailor the company sites and our products to your interests and needs.
help speed up your future activities and experience on the company sites. For example, a site can recognise that you have provided your personal information and will not request the same information a second time.
collect information about the device you are using to view the company site, such as your IP address or the type of Internet browser or operating system you are using, and link this to your personal information so as to ensure that each company site presents the best web experience for you.
contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any time frames established by applicable laws.
suggest products or services (including those of relevant third parties) which we think may be of interest to you.
offer you the opportunity to take part in competitions or promotions. You can opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the information and means necessary to opt out.
provide you with products or services that you request from us.
invite you for the purposes of competitions or promotions that you have entered.
send you information, products or samples that you have requested.
respond to your queries or comments
Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfil that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.
Who do we share your personal information with?
As a general rule, we do not share your personal information with anyone outside of the company. However, we may share your personal information with trusted third parties.
We may share your personal information with:
our advertising, marketing and promotional agencies to help us deliver and analyse the effectiveness of our advertising campaigns and promotions.
third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product that you have ordered
law enforcement or government authorities where they have followed due legal process to request us to disclose the information
third parties who wish to send you information about their products and services, but only if you have given us consent to do so
third party providers of services, such as data processing to the company.
web analytics tool providers such as Google.
We may also share your personal information with the companies, organisations or individuals outside of the company if we believe that disclosure of the information is necessary for legal reasons.
We may share your personal information to:
enforce applicable terms of use of the company sites.
conduct investigations into possible breaches of applicable laws.
detect, prevent and protect against fraud and any technical or security vulnerabilities.
comply with applicable laws and regulations, co-operate in any legal investigation and meet enforceable governmental requests.
If we do share your personal information with a third party, we shall use our best efforts to ensure that they keep your information secure, take all reasonable steps to protect it from misuse and only use it in a manner consistent with this Privacy Policy and applicable data protection laws and regulations.
The company does not sell personal information, except to an entity to which we divest all or a portion of our business (for example in connection with our sale of a brand) or otherwise in connection with a merger, consolidation, change in control, re-organisation or liquidation of all or a portion of our business.
Transferring your personal information
We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on our behalf. By using the company site or otherwise providing the company with personal information, you agree to us doing so in accordance with the terms of this privacy policy and applicable data protection laws and regulations.
You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with the company instructions.
Safeguarding your personal information
We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
Your privacy rights and who to contact
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by clicking here.
You have the right to tell us if you:
don't want to be contacted in the future by us
would like a copy of the personal information which we hold about you
would like us to correct, update, or delete your personal information in our records
wish to report any misuse of your personal information
To assist us in dealing with your request, please provide your full name and details.
Changes to our privacy policy
We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on the company site. We will give you reasonable notice of any material change. We encourage you to visit frequently to stay informed about how we use your personal information.
Other Company Policies
In addition to this privacy policy, there may be specific campaigns or promotions which will be governed by additional privacy terms or policies. We encourage you to read these additional terms or policies before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or policies will be made prominently available to you.